LifeConcierge^TM Hall of Fame

“Making the holiday season a little bit less chaotic. I appreciate the quick and delightful activities shared by Beth.”

Hattie needed ideas for family-friendly holiday activities and a restaurant recommendation for a group dinner in Seattle, during her visit in December. She was looking for options like ice skating, crafting, and other seasonal experiences, as well as a dinner spot for 11 people.

LifeConcierge Beth quickly curated a list of holiday-themed activities and events happening during Hattie's stay. Beth also compiled a selection of restaurants, including two in Seattle and three additional options in Albany, covering a variety of cuisines and price points. She offered to make a reservation if needed and provided all the details in a handy PDF guide.

“So easy! Loved that she handed it on my calendar!”

Maddy wanted a modern, technology-forward dentist near her home that accepted her insurance and offered early morning appointments.

LifeConcierge Lindsey took care of everything, researching several practices that aligned with Maddy's preferences and verifying insurance acceptance. Lindsey presented Maddy with tailored options, and upon Maddy's selection, she scheduled the appointment for the earliest available time. Lindsey also ensured the office verified Maddy's insurance and even added the appointment directly to her calendar for convenience.

“Lindsey was great and hopped on a call to talk us through the options and sent more info as a follow up. "

Megan, who recently got married and is expecting her first child, needed advice on setting up accounts and future savings for her daughter. She was looking for best practices and options for investment and savings accounts.

Lindsey from Overalls took on the request and provided Megan with comprehensive support. Lindsey offered valuable resources and insights on various savings options, including 529 plans, index funds, and trusts. She also discussed the potential impacts of different choices and suggested budgeting apps for managing finances.

Lindsey scheduled a call with Megan to discuss the various options and followed up with a detailed PDF comparing different savings accounts and investment strategies. She also provided additional links to help Megan make informed decisions.

Megan appreciated Lindsey's thorough and personalized assistance, noting “Lindsey was great and hopped on a call to talk us through the options and sent more info as a follow up. "

"Julie was amazing! I’m grateful for her prompt assistance!”

After completing repairs from a water damage incident, Vivian needed to submit a Letter of Completion to her insurance. Unsure how to proceed, she turned to Overalls for guidance and requested a sample document that her contractor could easily fill out and submit.

LifeConcierge Julie quickly stepped in to assist. She reached out to Vivian, coordinated a callback, and began researching what insurance companies typically require for such documentation. Julie drafted a customized sample letter based on best practices and examples from credible sources, delivering it in a clear, editable format for Vivian's contractor to use.

Julie followed up to ensure Vivian had everything she needed and remained available for any additional questions. Vivian was relieved and thankful for the seamless help, saving her valuable time and hassle during a stressful claims process. She shared, “Julie was amazing! I’m grateful for her prompt assistance!”

“Thanks Susan!”

Wendy reached out to Overalls with a unique request: to find a guitarist or keyboardist willing to provide weekly music sessions for his three mini donkeys; Sparkles, Shimmer, and Dr. Bray. She hoped for a recommendation and help scheduling, with payment negotiable.

LifeConcierge Susan immediately began researching local musicians and music programs. She explored multiple platforms, as well as nearby schools and music stores. She also contacted the several bands and other local groups, leaving several messages and following up with potential leads.

Susan’s persistence led to promising connections. She identified a local keyboardist with experience singing to farm animals, and shared her contact with Wendy. When that option did not work out, Susan continued her search, reaching out to the local university’s music department. Her efforts paid off when one of the university's professors expressed interest in the opportunity. Susan provided Wendy with their contact details, pricing, and website so he could connect directly.

"This is seriously the most helpful service ever! And the customer service is absolutely top notch :) Thank you thank you thank you!!"

Drew reached out to Overalls with a specific request: she needed to find a tire shop near her home that could swap the wheels and tires between two Teslas at the lowest possible cost.

LifeConcierge Schuyler immediately got to work, contacting local shops and confirming they could perform the swap. After verifying that neither car had original tires (a requirement for one provider), Schuyler presented several affordable options. Among them, one provider stood out, offering the full swap for just $50.

Drew chose this provider and requested an appointment for a specific time. Schuyler coordinated the schedule, confirmed availability, and successfully booked the appointment well within Drew's deadline.

Drew expressed her appreciation, saying, "This is seriously the most helpful service ever! And the customer service is absolutely top notch :) Thank you thank you thank you!!"

“She was fantastic! Very pleased with the information that was provided."

Brittany initially reached out to Overalls seeking a nurse for her mother. LifeConcierge Gina stepped in to help identify reliable local agencies that offer services such as companionship, meal prep, and mobility assistance.

Gina sourced three reputable home care agencies and provided detailed information on services, hourly rates, shift requirements, and contact details. She also researched adult day programs in the area, including town-subsidized services and centers offering Alzheimer’s-specific support. Brittany appreciated learning that some programs even offered in-home companion options and transportation.

Throughout the process, Gina remained responsive and thorough, even clarifying what services Medicare could cover. Brittany shared her appreciation, saying, “She was fantastic! Very pleased with the information that was provided"

“Carrie was super helpful and managed to cancel the gym membership of both myself and my wife without either of us ever needing to be on the phone.”

Patrick contacted Overalls for help canceling both his and his wife’s gym memberships, aware that gym cancellations are often a hassle. He provided key account details and asked for help avoiding phone calls.

LifeConcierge Carrie took the lead, gathering all necessary information and coordinating directly with the gym. She successfully canceled Patrick's membership, and with a bit of extra coordination, she finalized his wife’s cancellation as well. Neither of them had to get on a call during the process.

Patrick shared, “Carrie was super helpful and managed to cancel the gym membership of both myself and my wife without either of us ever needing to be on the phone.”