LifeConcierge^TM Hall of Fame

“It's been such a pain in the (you know what). Thanks so much for dealing with them (the airline)!” 

James was flying home from a weekend getaway to Mexico when the airline made him check his carry-on bag. He was told that the bag would be put on his connecting flight but it turns out his bag was sent to baggage claim in Kansas City and never made his connecting flight to New York. So James arrived in New York but his bag did not. Great way to end an epic weekend! 

He landed and first thing on Monday morning he reached out to his LifeConcierge for support tracking down his bag. His LifeConcierge followed up with the airline, tracked the lost luggage claim and had the bag delivered to his doorstep a day later. James didn't even have to life a finger!

“This service is extremely helpful, I was given very useful information. Will certainly use this in the future” 

Jessica's daughter was accepted into a pre-kindergarten program in Florida. With so many options, Jessica needed the time—and assistance—to find the best fit for her daughter.

It didn't take long for her LifeConcierge to find great recommendations, gather a list of appropriate school contacts, and outline the registration process for each school on Jessica’s shortlist.

“This was a great interaction & I actually checked something off my list! Thank you all!” 

For over a year, Joan has needed repairs in her house. First, her smoke detector blew up and then her pool lights stopped working—it was time to call in a professional.

Joan reached out to her LifeConcierge, who vetted a few electricians in her area in order to secure the best person for the job. Her LifeConcierge found the perfect match and scheduled the appointment for the very next week.

Through this experience, Joan has learned to call her LifeConcierge to resolve hassles versus waiting a year to find the time to get them fixed herself.

“Julie was persistent with the parties I was dealing with and managed to accomplish something (getting the direct phone number of a person) that I have been unable to do. I appreciated her updates and helpful nudges to push us forward” 

Jame's wife had a medical procedure that required authorization—and, unfortunately due to a clerical error, the insurance company had no proof of this documentation. He knew this was a problem for LifeConcierge. 

Jame’s LifeConcierge spent nearly a week calling the appropriate parties at the insurance company and following up. And, sure enough, his LifeConcierge was finally able to get a specialist from the insurance company to assist with the case, confirm the authorized services and resolve the outstanding billing issues.

“Quick, easy, to the point. love an interaction like this!” 

Pat had been wanting to take the plunge into a new hobby and decided on improv theater.

Not sure where to start, Pat reached out to his Overalls LifeConcierge to see if they could help him find beginner classes in his city. Pat's LifeConcierge contacted a few improv groups and found a weekly beginner class that fit perfectly with his schedule.

Pat signed up for his first improv class and we’re expecting to see him on Saturday Night Live in no time!

“Sam is incredible. Super patient, proactive, and all around an amazing partner” 

Tired of searching for individual home and auto policies, Lucas decided a bundle was what he needed.

The Overalls LifeConcierge team put Lucas directly in contact with one of our insurance experts to discuss his needs in depth. After gathering all the proper documentation, his LifeConcierge provided a quote and policy for home and auto coverage for him and his wife. Lucas was relieved at how easy and simple the process was, and purchased his policy within a few days.

“They did show up and helped me out. Great job finding them! Thank you for all the help!” 

Deep in the throes of a bathroom renovation project and busy with working full-time, Jesse decided to call in some help.

He reached out to his LifeConcierge to see if they could find a demolition professional with availability later that month. Within 48 hours, Jesse’s LifeConcierge provided multiple quotes for review and scheduled the demo for the following week.

During the process, Jesse received frequent communication from his LifeConcierge and was able to sit back, watch as the demo was completed, and re-energize for the rest of his DIY bathroom project.

“Any time you feel that "ugh" like "I want to procrastinate this because I'm overwhelmed with the details" -- THAT is the time to email Overalls! ” 

Taking advantage of her new remote work policy, Katie was all set to move from NYC to Hawaii. Just one final thing before her new workcation life began: LASIK eye surgery.

She felt that it was best to get the procedure sooner rather than later, but didn’t want the surgery to get in the way of her trip. So, she reached out to her LifeConcierge for help.

Her LifeConcierge was tasked with finding in-network options in both states—so they could find the most affordable option. After finding several in-network options, Katie decided to do the appointment in Hawaii and her LifeConcierge scheduled a consultation.

Katie had her procedure later that year and was relieved to have saved quite a bit of money thanks to the insurance expertise of her LifeConcierge and hours of research and coordination.