LifeConcierge^TM Hall of Fame

“Julie was persistent with the parties I was dealing with and managed to accomplish something (getting the direct phone number of a person) that I have been unable to do. I appreciated her updates and helpful nudges to push us forward” 

Jame's wife had a medical procedure that required authorization—and, unfortunately due to a clerical error, the insurance company had no proof of this documentation. He knew this was a problem for LifeConcierge. 

Jame’s LifeConcierge spent nearly a week calling the appropriate parties at the insurance company and following up. And, sure enough, his LifeConcierge was finally able to get a specialist from the insurance company to assist with the case, confirm the authorized services and resolve the outstanding billing issues.

“Quick, easy, to the point. love an interaction like this!” 

Pat had been wanting to take the plunge into a new hobby and decided on improv theater.

Not sure where to start, Pat reached out to his Overalls LifeConcierge to see if they could help him find beginner classes in his city. Pat's LifeConcierge contacted a few improv groups and found a weekly beginner class that fit perfectly with his schedule.

Pat signed up for his first improv class and we’re expecting to see him on Saturday Night Live in no time!

“Sam is incredible. Super patient, proactive, and all around an amazing partner” 

Tired of searching for individual home and auto policies, Lucas decided a bundle was what he needed.

The Overalls LifeConcierge team put Lucas directly in contact with one of our insurance experts to discuss his needs in depth. After gathering all the proper documentation, his LifeConcierge provided a quote and policy for home and auto coverage for him and his wife. Lucas was relieved at how easy and simple the process was, and purchased his policy within a few days.

“They did show up and helped me out. Great job finding them! Thank you for all the help!” 

Deep in the throes of a bathroom renovation project and busy with working full-time, Jesse decided to call in some help.

He reached out to his LifeConcierge to see if they could find a demolition professional with availability later that month. Within 48 hours, Jesse’s LifeConcierge provided multiple quotes for review and scheduled the demo for the following week.

During the process, Jesse received frequent communication from his LifeConcierge and was able to sit back, watch as the demo was completed, and re-energize for the rest of his DIY bathroom project.

“Any time you feel that "ugh" like "I want to procrastinate this because I'm overwhelmed with the details" -- THAT is the time to email Overalls! ” 

Taking advantage of her new remote work policy, Katie was all set to move from NYC to Hawaii. Just one final thing before her new workcation life began: LASIK eye surgery.

She felt that it was best to get the procedure sooner rather than later, but didn’t want the surgery to get in the way of her trip. So, she reached out to her LifeConcierge for help.

Her LifeConcierge was tasked with finding in-network options in both states—so they could find the most affordable option. After finding several in-network options, Katie decided to do the appointment in Hawaii and her LifeConcierge scheduled a consultation.

Katie had her procedure later that year and was relieved to have saved quite a bit of money thanks to the insurance expertise of her LifeConcierge and hours of research and coordination.  

“Excellent assistance!” 

The mother of a Pug-Chihuahua mix, Rose was in search of a groomer who was both thorough and patient.

Rose decided to put a request in with her Overalls LifeConcierge to get some assistance with the search. Her LifeConcierge was able to find highly recommended options in the area—that were also budget friendly. Once Rose agreed on the best groomer option, her LifeConcierge requested a grooming appointment on behalf of the owner.

"You're going to get tired of me telling you how amazing you are"

Linda’s daughter was in need of medication her normal brand was out of stock and after a different medication brand was rejected by her insurance, she called her LifeConcierge for assistance.

Her LifeConcierge coordinated with Linda’s insurance company, the prescribing doctor, and the pharmacy in order to get approval for the alternate medication. 

Linda was able to get the prescription refill request expedited by the pharmacy before the end of the week.

"Julie, this is perfect! I can't even start saying how grateful I am! Thank you so much."

At the start of her divorce proceedings, Claudia needed an attorney that was good—and affordable. 

As a mother, Claudia stressed that time and money was of the essence, so she reached out to her LifeConcierge for quick support. 

LifeConcierge Julie immediately got on a call with Claudia to understand her situation and swiftly provided her with family attorneys in her area that could handle the case. Julie really wanted to deliver an option well within Claudia’s budget and was able to find online services that were significantly cheaper than Claudia hoped.