"Julie was amazing! I’m grateful for her prompt assistance!”
After completing repairs from a water damage incident, Vivian needed to submit a Letter of Completion to her insurance. Unsure how to proceed, she turned to Overalls for guidance and requested a sample document that her contractor could easily fill out and submit.
LifeConcierge Julie quickly stepped in to assist. She reached out to Vivian, coordinated a callback, and began researching what insurance companies typically require for such documentation. Julie drafted a customized sample letter based on best practices and examples from credible sources, delivering it in a clear, editable format for Vivian's contractor to use.
Julie followed up to ensure Vivian had everything she needed and remained available for any additional questions. Vivian was relieved and thankful for the seamless help, saving her valuable time and hassle during a stressful claims process. She shared, “Julie was amazing! I’m grateful for her prompt assistance!”
