LifeConcierge^TM Hall of Fame

“Excellent, organized response with each criteria clearly laid out for each category. Also quick! It saved me a few hours but it would have taken weeks to find those hours to do it.”

Charlotte reached out to Overalls to compile a list of residential summer intensives in music or musical theater for her 14 year old child. With over 15 theater productions under their belt and enrollment in a performing arts high school, they were seeking a program focused on vocal music, acting, or dance. Charlotte emphasized the importance of an advanced curriculum, urban or collegiate settings, and detailed information on cost, dates, housing, audition requirements, and inclusivity.

LifeConcierge Shyanne responded promptly, confirming the criteria and beginning the research. She delivered a detailed PDF, featuring well-matched programs from across the country, each aligned with the specified preferences. 

Charlotte appreciated the speed and thoroughness of the response, saying, “Excellent, organized response with each criteria clearly laid out for each category. Also quick! It saved me a few hours but it would have taken weeks to find those hours to do it.”

 “Desiree was great! So helpful and saved me almost $300 on my event insurance!” 

Abby contacted Overalls looking for event insurance for her upcoming wedding. She needed both general liability and cancellation coverage for the event, which would host around 200 guests. Abby had already received a quote and was hoping to find a more affordable option.

LifeConcierge Desiree responded promptly, gathered the venue’s requirements, and researched policies that would provide the necessary coverage. Desiree obtained quotes from multiple reputable providers and compared options based on price and benefits. She ultimately found a provider that offered the best value—providing full coverage, well under Abby's original quote.

After reviewing the options, Abby confirmed she would go with the provider and successfully purchased the policy, saying,

 “Desiree was great! So helpful and saved me almost $300 on my event insurance!”

 “Cassandra went above my expectations and found several options for me to look into. She definitely saved me a ton of time and effort! Thanks so much!” 

Vanessa reached out to Overalls looking for a unique Christmas gift: a couples makeup tutorial she and her boyfriend could use to elevate their cosplay looks for fantasy conventions and Renaissance fairs. She wanted an in-person experience, ideally available as a gift card or voucher, and was willing to travel within an hour.

LifeConcierge Cassandra began by clarifying Vanessa's vision and ensured the search focused on glam makeup rather than special effects. She contacted multiple makeup artists and salons across the region, exploring both in-salon sessions and artists who could travel to the client. Cassandra ultimately identified several solid options
Vanessa appreciated having a range of well-researched choices. She followed up with the local artist and shared that she would likely book once she settled on a date. She closed the request with gratitude, saying, “Cassandra went above my expectations and found several options for me to look into. She definitely saved me a ton of time and effort! Thanks so much!”

"Jenna is the absolute best! She went above and beyond to help me out with a time-consuming, tedious task I did not have the motivation or bandwidth to deal with. Way to go Jenna!"

Taylor needed help placing an order on the Aritzia website using two payment methods: a prepaid Visa gift card and a credit card. After multiple failed attempts to get support from Aritzia’s customer service, she turned to Overalls for help.

LifeConcierge Jenna took on the task, contacting Aritzia directly and waiting on hold for over two hours to speak with a representative. She confirmed that while Aritzia doesn’t allow split payments online, their customer service team could process the order manually.

Jenna coordinated the order through Taylor’s account using both payment methods, confirmed the item and shipping details, and ensured the purchase went through. After everything was finalized, Taylor received her order confirmation and said:

“Thank you Jenna; you are THE best. I really appreciate your help.”

"I appreciate not having to call around to multiple service providers and try to schedule. It saved me so much time and was so much less stressful to have someone else do that for me!"

Lisa reached out to Overalls after discovering a leak in a bedroom ceiling. She needed help arranging repairs and guidance on how to file a homeowner's insurance claim.

LifeConcierge Brei quickly responded and offered to help with both the repair and insurance process. Lisa was able to file her claim online, and Brei focused on finding a provider who could handle both the leak and drywall repair. Lisa shared that flexibility in timing was important due to her caregiving responsibilities at home.

Brei coordinated with the provider, provided contact details, and kept the process moving by handling communication. Lisa appreciated not having to manage the back-and-forth herself and confirmed that the provider would work directly with her insurance company.

She expressed her relief and gratitude by saying:

“Thank you so much for being the go between, it took a lot of stress off my shoulders!”

"This was great and my service person had real-life experience in what I was looking for!"

Monica contacted Overalls for help planning a family trip to Italy. With her travel dates and key destinations in mind, she needed help organizing the details into a clear itinerary. Her main priorities were visiting a synagogue, exploring Pompeii, and seeing the Colosseum.

LifeConcierge Beth responded quickly and used her own experience living in Catania to craft two itinerary options. Each included sightseeing ideas, travel tips, and synagogue visit suggestions. After Monica chose her preferred route, Beth revised the plan to match her requests.

She updated transportation from ferry to flights, suggested Airbnbs that fit the family’s needs, and added special stops like a historic pizzeria and palace visit. Beth sent updated documents with maps and travel logistics.

Monica was happy with the final plan and said, "This was great and my service person had real-life experience in what I was looking for!"

"Julie was absolutely amazing! She took care of my request with great skill and speed. She got me an appointment with the perfect doctor for me!”

In the saga of phone carrier switches and billing troubles, Don found solace in Overalls LifeConcierge. Don switched from one carrier to another, but the second line faced a dilemma, leading to an exhausting eight-hour ordeal.

Enter Overalls, to straighten out this technological tangle. Don, expressing his gratitude, informed his LifeConcierge that the issue seemed resolved but there was another hang up on the horizon.

Days later, a concern resurfaced regarding Don's account status. Overalls reassured Don, promising a resolution. Overall’s LifeConcierge provided a drafted letter for the phone carrier, easing Don's journey and resolving the phone issue for good.

"Thank you so much for getting this arranged. I really appreciate your time and thank you for sending the calendar reminder! We are all set."  

Bess needed to schedule annual checkups for her two sons before they returned to school. Despite initial challenges with appointment availability due to insurance constraints, Schuyler from Overalls LifeConcierge swiftly navigated the situation.

After coordinating with the pediatrician's office, Schuyler secured back-to-back appointments for Bess’s two sons, accommodating Bess’s preference for early morning hours. Schuyler ensured all details were covered, including advising Bess to bring necessary school entry forms and sending over a calendar reminder.

Schuyler managed Bess’s healthcare appointments efficiently, ensuring Bess’s peace of mind and saving her valuable time.