"WOW! Beth was incredibly helpful... She did an amazing amount of work to help us find the best location options for Mom, and with the 'real' preparedness for what steps are next. We felt Beth's deep compassion and concern with Mom's decline, and she sincerely helped us with the very critical housing needs in Mom's final journey. This overcame how overwhelmed we felt trying to do this on our own."
John reached out to Overalls to find a Medicaid assisted living bed for his mother, whose long-term care coverage was ending soon. With the challenges of securing Medicaid residency and navigating waitlists, John sought help in locating a suitable facility close to his father.
Beth began by conducting extensive research, identifying and contacting six assisted living facilities participating in the Medicaid program. Recognizing the critical nature of the situation, Beth called each facility to inquire about current availability and their admissions process.
Beth left detailed voicemails, engaged in follow-up calls, and diligently documented each facility's response. This thorough approach ensured John received the comprehensive information needed to make informed decisions for his mother's care.